ISO 9001 - quality management

Achieve ISO 9001 Certification with our support

DTC Consulting Ltd can support you through the ISO 9001 certification process. With our knowledge, we can save you months of time and effort following our proven methodical plan for working towards certification. The result will be an ISO Quality Management System(QMS) that is designed to fit your business needs. 

Proven Process to Achieve ISO 9001 Certification 

We use a proven process for ISO certification project planning and management. This methodology saves months of effort, time and cost as you work towards developing an internationally recognised Quality Management System for your business. 

In this first stage, I will work closely with your team to define your organisation’s needs  and identify any potential weaknesses and areas for improvement in your current system (if applicable).

This stage will detail all activities, highlight responsible parties and plan key timelines needed for the implementation of an ISO management system. 

Book Stage 1 Audit – This will provide your team with a target date for ISO certification.  DTC Consulting Ltd can assist you when selecting an appropriate Certification Body which takes into account your needs and budget.

I will work to develop a Bespoke Management System based on:

  • Objectives, scope and resources – What does your organisation hope to gain from certification, the proposed timeline for the project and what are the available resources.
  • Systems, policies, procedures and processes – I will consider the current system and how compares to the standard. From here I will develop supporting documentation needed for the project.
  • Teamwork – Identifying key staff and responsibilities to help you make changes.
  • Maintain customer and supplier feedback – This is a great way to get input to shape your thinking and create an action plan for continual improvement in your organisation.
  • Employee motivation – Regular communication and updates helps keep your staff involved and informed at all times throughout the ISO certification process.  
  • Staff training – This will be both awareness and potentially internal audit training for your staff. DTC Consulting can offer this service and provide support the internal audit programme.

This will be conducted by your chosen Certification Body- DTC Consulting will be able to support your team while the audit is being conducted. After the audit, a report will be issued, and I will work with you to plan the Stage 2 Audit at this point.

I will review the findings of the Stage 1 Audit and work with your team to implement the findings as required or appropriate.

This final stage will be conducted by the same Certification Body as Stage 1 – DTC Consulting will support your team while the audit is being conducted. After the Stage 2 Audit, the report will be issued and your certification received.

Talk to Me

I offer every business a personalised 30-minute consultation, please click to arrange the best time for you in the calendar. 

Retain Your ISO Certification

Download the Corrective Action Process Guide to understand how to resolve your noncomformaties and retain ISO certification.

How To Pass Your ISO Audit

Download the ISO Readiness Checklist to check how ready you are or your next ISO audit.

Talk to Douglas today about booking an ISO consultation.

Why ISO 9001 Certification explained

ISO 9001 is the internationally recognised Quality Management System (QMS) standard that can benefit any size organisation.  It helps businesses that want to prove their ability to consistently provide products and services that meet their customers’ needs, to be more efficient and improve customer satisfaction levels.

Designed to be a powerful business improvement tool, ISO 9001 Quality Management certification can help you to:

  • Continually improve, streamline operations and reduce costs
  • Win more business and compete in tenders 
  • Satisfy more customers
  • Be more resilient and build a sustainable business
  • Show you have strong corporate governance

Some Key Business benefits from having ISO 9001 can: 

  • Improved employee engagement through defining their key roles and responsibilities and encouraging internal communications.
    • Help your business/ organisation can focus on planning ahead to make sure you have the right resources and knowledge in your organisation 
    • Assist you to build a resilient organisation for the long term
    • Business with a motivated and engaged workforce are more likely to remain compliant and avoid penalties or fines.
    • Improve on Internal communication 
  • Cost saving achieved through streamlining business processes, reducing waste and improving the quality of your management systems.
    • Give you a more of a competitive advantage to grow your business in both public and private sectors
    • Help you to deliver better products and services
    • Provide lower operational costs
    • Improve your bottom line 
    • Reduce waste and increase efficiency
    • Increase in customer satisfaction and repeat business 
    • Reduce the likelihood of fines and prosecutions 
  • Increased customer satisfaction by meeting customer requirements. The continual improvement of processes helps to ensure that you are responding to and meeting the ever-changing need of your customers
    • Improve your reputation and stakeholder satisfaction 
    • Improve on and external communication 
    • Provide confidence to interested parties that relevant regulations and compliance obligations are being met protecting your reputation
    • Work effectively with stakeholders and your supply chain
    • Assist with attracting more high-value customers, and achieve improved customer retention with better customer service 

Additional Information

Customer Satisfaction
Process Improvement
Product Improvement
Pre-Qualification and Requests for Quotation

Operational Efficiency
Internal Auditing
Risk Management
Training and Competence
Brand and Reputation.

Book an ISO consultation with Douglas.