Douglas has been a pivotal player in my Management Team. He has driven cost effective solutions into our business and is adept at finding pragmatic and workable solutions to tricky problems. Many of our Aviation customers have demanding compliance requirements of their own and we have secured ‘Authorised Supplier’ status to many major players in the industry.
I think that with the help that Douglas has given us has certainly saved us many months of time and effort and now that we have everything in place we are confident that we can bid for more contracts.
Douglas came into our organisation and helped to put down the foundations for our ISO9001 and ISO27001 requirements combining the two into one integrated system making it easier for us to maintain. Within the first 4 months we achieved 9001 and we hope to complete 27001 in the next 3 months thanks to the experience Douglas has brought to the organisation.
Douglas has an innate ability to build and maintain strong customer relationships, something quite rare in my leadership and management experience. I trust him implicitly, a team member that delivered demonstrable financial savings in a dynamic and expeditionary environment
Thanks very much for this. It was undoubtedly a good idea to get you on board and we are delighted with your guidance and support given to assess our readiness for ISO9001:2015 and we have now achevied certification